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Death Claim
How to make a claim
In order for us to process your claim, we require the following:
1. Claimant's Statement
2. Original Death Certificate
3. Original Policy Document (if lost, to submit Declaration
of Loss Policy Form)
4. Obituary details, if any
5. Original NRIC(s) of Claimant(s)
6. Please ensure you have the following documents ready:
| Claimant | Document Required |
| Spouse | • Original Marriage Certificate |
| Children | • Original Birth Certificate of Children |
| Administrator | • Letter of Administration |
| Parents | • Original Birth Certificate of Deceased |
| Siblings | • Original Birth Certificate of Deceased • Original Birth Certificate of Siblings |
| Reason of Death | Document Required |
| Medical Condition | • 2 Clinical Abstract Application Forms • Medical Reports from attending doctor |
| Accidental Condition | • Photocopy of Police Report |
Download Claim Form
We will process your claim upon receipt of all relevant documents
and we will contact you should we require additional documents. To
help us expedite the processing, kindly submit all relevant documents
to us through your servicing agent or mail to:
HSBC Insurance (Singapore) Pte. Limited
10 Eunos Road 8 #11-01
Singapore Post Centre (South Lobby)
Singapore 408600
Meanwhile, if you need any assistance, please call us at 6225
6111 or contact your servicing agent.
Important Notes
- Original documents must be verified by our Customer Service Representative and will be returned immediately after verification.
- Additional medical report fee incurred during the process of the claim is at the expense of the claimant.
- HSBC Insurance (Singapore) Pte. Limited does not admit liability by the mere issue of the claim form.
