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How to claim

We are committed to assisting you

Submit your claim at our branch

As an appointment is required before visiting our centre, please call our hotline at 6880 4888 at least one working day in advance to arrange.

38 Beach Road,

#03-11, South Beach Tower,

Singapore 189767

Mail in your claim

Our mailing address is:

HSBC Life (Singapore) Pte. Ltd.
Robinson Road Post Office
P.O. Box 1538
Singapore 903038

We aim to settle most claims within 8 working days on receipt of all required documents. Please note that more time may be needed for claims which require further clarification. We will keep you closely updated on the status. 

For any queries, please contact your Financial Consultant or our Customer Service Officers at (65) 6880 4888 (Mondays to Fridays, 9am to 5pm).

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