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Find out how to contact us if you have questions about our insurance products, or need help with your policy.
Learn about the process of filing a claim, where to find the forms you need, and how to contact us if you need assistance.
Important message
Allianz to Acquire HSBC Life Singapore, Subject to Regulatory Approval
HSBC announced that it has agreed to sell HSBC Life Singapore to Allianz, one of the world’s leading insurers. The transaction is expected to be completed in the first half of 2027, subject to regulatory approval. Your policies continue as normal and there are no changes to your existing policy terms or benefits due to this announcement.
Cyber Incident at Alliance Medinet: Important Information for HSBC Life Health Customers
Alliance Medinet, one of HSBC Life’s third-party administrators supporting our health customers, has informed us that it experienced a cyber incident involving unauthorised access to its system containing its membership database.
Impacted individuals have already been informed so they can take necessary precautions in a timely manner. Investigations are currently ongoing.