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Critical illness claims

Always a commitment to assist you

How to make a claim

We will process your claim upon receipt of all relevant documents and we will contact you should we require additional documents. To help us expedite the processing, kindly submit all relevant documents to us through your servicing agent or mail to:

HSBC Life (Singapore) Pte. Ltd. (Reg. No. 199903512M)
Robinson Road Post Office
P.O. Box 1538
Singapore 903038


Meanwhile, if you need any assistance, please call us at 6880 4888 or contact your servicing agent.

Things to note

  1. Additional medical report fee incurred during the process of the claim is at the expense of the claimant.
  2. HSBC Life (Singapore) Pte. Ltd. does not admit liability by the mere issue of the claim form.
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